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Overview

Agents are purpose-built AI workers inside the XY Platform. Each one is designed for a specific job, such as scrubbing claims, verifying insurance, extracting document data, answering questions from trusted files, or automating browser-based work.

What is an Agent?​

An Agent is a specialized automation capability that can:

  • Handle repeatable work that would otherwise consume staff time
  • Use context from files, systems, and workflows to make better decisions
  • Run inside a larger process instead of acting like a disconnected tool
  • Hand work to a person when needed for review, approval, or exception handling

Current Public Agent Catalog​

The public XY lineup currently includes:

Revenue Cycle​

  • Claims Scrubber
  • Denial Management
  • Insurance Verification
  • Medical Coding
  • Payment Posting & Reconciliation
  • Prior Authorization

Operations, Data, and Automation​

  • Multimodal Browser Agent
  • Data Entry & Extraction
  • Missing Information
  • Scheduling Coordinator
  • Knowledge Base
  • Accounts Payable
  • Onboarding
  • Patient Migration

Patient Context and Financial Clarity​

  • Patient 360
  • Patient Cost Estimator

For a page-by-page breakdown, visit the Agent Directory.

How Agents Fit into XY​

Agents often work alongside:

  • Workflows to coordinate multi-step processes
  • Integrations to connect with systems and data sources
  • Files to provide documents, templates, and reference material
  • Browser automation when work must happen in portals or legacy web apps

Many organizations start with one focused use case, prove the value, and then expand that agent into a broader workflow.

Choosing the Right Agent​

Agents are a strong fit when the work is:

  • High-volume
  • Repetitive
  • Rules-driven
  • Dependent on data from documents or connected systems
  • Slowed down by portal logins, rekeying, or manual follow-up

If the work is best described as "do the same thing accurately every time, but faster," there is usually an agent or workflow pattern that can help.

Next Steps​