Access & Permissions
XY includes organization-level controls so admins can decide who should see and use different parts of the platform.
Roles
Common roles include:
AdminMemberViewer
What admins can control
Depending on the workspace, admins can manage access to:
- pages in the XY Web App
- workflows
- agents
- analytics and other licensed areas
Why this matters
Not every user needs access to every part of XY. Permissions help organizations:
- align access with job responsibilities
- reduce unnecessary exposure
- support safer workflow rollout across teams
Best practices
- start with the least access needed
- review permissions when a user’s role changes
- revisit page access as your workflow program expands